Privacy Policy

1. Introduction

Nashr (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and store your information when you use our app, website, or services.

By creating an account or using Nashr, you agree to this Privacy Policy.

2. Information We Collect

We collect the following categories of information to provide and improve our services:

a. Personal Identification Data

  • Full name

  • Date of birth

  • Gender

  • Address and nationality

  • ID number and document uploads

  • Selfie or biometric data (for verification)

b. Contact Details

  • Email address

  • Mobile phone number

c. Financial Information

  • Bank account details (for deposits/withdrawals)

  • Source of income and employment details

  • Investment preferences and risk profile

d. Technical Information

  • Device type, operating system, IP address

  • App usage data and cookies

e. Optional Data

  • Profile photo, referral codes, preferences

4. How We Share Information

We may share limited information with:

  • Licensed financial institutions or payment providers

  • Identity verification and KYC service providers

  • Regulatory or law enforcement agencies (when legally required)

  • Shariah advisory board (for compliance audits, anonymised)

  • Service providers who assist us in operating the platform

All third parties are required to maintain strict confidentiality and data protection standards.

5. Data Storage & Security

We store your information securely using encrypted databases and access controls.
Data may be hosted in New Zealand or in reputable international data centres compliant with GDPR and NZ Privacy Act standards.

6. Your Rights

You may:

  • Access or correct your personal information

  • Request data deletion (subject to legal retention requirements)

  • Withdraw consent for marketing communications

Requests can be made by contacting privacy@nashr.co.nz

7. Retention

We retain data as long as required by law (typically 7 years for financial records) or as needed to maintain your account.

8. Changes

We may update this Privacy Policy periodically. Updates will be communicated via the app or website.

9. Contact

For any questions or concerns, contact:
Email: privacy@nashr.co.nz